Tecnogomma international individualizes its own corporate policy in pursuing the full satisfaction of the needs and expectations of all the interested parties by their own activities:
| Interested Parties | Needs and Expectations |
| Customers | Quality, price and delivery of the product/service |
| Owners and partners | Long-term Profitability - Trasparence |
| Persons in the organization | Good working environment - Work Stability - Recognition and gratification |
| Suppliers and partner | Mutual benefit and continuity of the relation |
| Company | Protection of the environment - Ethical behaviour - respect of the compulsory requirements |
The company’s mission is that to produce articles in rubber, that not only satisfy, but also advance and pass the most severe international norms in the different applications, in a market situation which is always more demanding and global.
This is only possible by pursuing a continuous research and development of materials, of the equipment and of the processes used to produce the own articles.
The Management believes that the most important instrument to obtain and maintain these objectives, is that to adopt and improve a supplemented Management System (Quality, Environment, Security) in accordance with the following Norms : ISO 9001:2008, ISO/TS 16949:2009, ISO 14001:2004, OHSAS 18001:2007
These are the primary objectives of the own policy:
Observe the prescriptive and legislative dispositions which are relative to the activities of our sector, with particular attention to the knowledge and respect of the compulsory regulations applicable;
Observe all the legislative dispositions which are applicable as far as the Health and Security on the place of work, the protection of the Environment and the treatment of the personal;
- Thoroughly analyse the requirements of the Customers and potential Customers, by taking part in trade fairs , visits, questionnaires and analysis of the claims;
- Identify the equipment, the devices, the resources and the capacity of the staff which is required to attain the fixed objectives;
- Select, organize and form the personnel according to the qualifications, the professionalism and personal aspirations to always have the correct persons in the correct places;
- Document the main processes of the company paying particular attention to the requirements of the involved parties;
- Verify the efficiency of the organization through the definition of appropriate performance indicators;
- Frequently monitor the results obtained, so as to find out improvement opportunities;
- Opportunely and with maximum engagement deal with all the internal and external non-conformities, adopting the necessary instruments to resolve them;
- Create a mood of participation and collective undertaking for the quality, through the involvement of all the staff and the main suppliers and partners;
- Improve efficiency of the organization through the monitoring and reduction of the costs necessary to obtain the product/service requested;
- Create and maintain efficient, adequate both internal and external information canals.
The Management is certain that the attainment of these objectives is only possible if all the interested parties share in their sense and necessity. Therefore the present Politics is communicated not only to the staff of Tecnogomma International , but also to the staff of the other companies of the group, as well as it’s suppliers; furthermore it is also available for the Customers and the public through it’s pubblication on our website: www.tecnogomma.com
Adrara San Martino – 01 June 2010 La Direzione Generale
Mariella Bonardi
